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Ticketek Australia Outage Has Fans of Twenty One Pilots, Other Acts Worried About Upcoming Shows


A Ticketek outage in Australia is worrying fans of upcoming concerts for acts including Twenty One Pilots, Jack White and Kasabian.

The cause of the outage is unknown, although a memo circulating online that appears to have been issued by a venue using Ticketek claims the company had voluntarily taken its network offline to “investigate some unusual cyber activity and, as a precautionary measure, the Ticketek Australia and New Zealand Websites and Apps have been temporarily offline today.” Ticketek’s pages in the United Kingdom, Singapore, the Philippines and Malaysia remained operational during Monday’s outage. Ticketek is one of the largest ticketing companies in Australia and falls under the umbrella of Australian promoter Paul Dainty ‘s company TEG, which today is majority-owned by Silver Lake and was recapitalized in February in a deal with KKR Credit Markets and the Singapore government-owned investment firm Temasek.

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