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StubHub Sued By DC Attorney General Over ‘Junk Fees’ Tacked On to Ticket Prices
StubHub was sued by Washington DC’s attorney general over allegations that the company adds hidden "junk fees" to ticket prices to trick consumers.
StubHub is facing a lawsuit from Washington DC’s attorney general over allegations that the ticket resale platform foists “convoluted junk fees” on concertgoers after luring them in with “deceptively low prices.” Laws requiring “all-in pricing” — the full, final cost, presented at the beginning of a sale — have been enacted by New York, California and other states in recent years. Calling it a “a classic bait-and-switch scheme,” the lawsuit claims the final price of a StubHub ticket is only revealed after customers have “invested time and effort clicking through an intentionally long, multi-page purchase process” — which features a countdown clock to “create a false sense of urgency.”
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