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StubHub Hit With $16M Verdict in Long-Running Court Battle With Ticketing Startup


StubHub must pay a $16M verdict in a lawsuit filed by a ticketing startup that alleged StubHub torpedoed its partnership with American Express.

StubHub must pay more than $16 million in legal damages after a jury decided that the ticketing giant intentionally torpedoed a smaller company’s lucrative concierge partnership with American Express. One of its major clients was Amex, which used Spotlight as part of its concierge system to buy concert and sports tickets for premium cardholders. “Spotlight has taken a modest dispute about payment of affiliate commissions and morphed it into a conspiratorial web to support its claim for hundreds of millions of dollars,” StubHub’s attorneys wrote.

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A woman spent $1,400 on seats to the Taylor Swift Eras tour. Then StubHub told her the tickets didn't exist.