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M&S stops taking online orders and says it's 'truly sorry'
The company has not been processing contactless payments and been unable to process click and collect orders in stores since last weekend due to a "cyber incident"
Since last weekend, the company has been unable to process contactless payments or click and collect orders in stores due to a "cyber incident". In a statement released on Friday, the retailer explained: "As part of our proactive management of a cyber incident, we have made the decision to pause taking orders via our MandS.com websites and apps. "Our experienced team - supported by leading cyber experts - is working extremely hard to restart online and app shopping.
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