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FTC Sets Final “Click-To-Cancel” Rule For Subscriptions, Including Streaming
The Federal Trade Commission today announced a final “click-to-cancel” rule requiring sellers to make it as easy for consumers to cancel their enrollment as it was to sign up.
The Federal Trade Commission today announced a final “click-to-cancel” rule requiring sellers to make it as easy for consumers to cancel their enrollment as it was to sign up. Commission approval and publication follows the March 2023 announcement of a notice of proposed rulemaking after receiving thousands of complaints about negative option and recurring subscription practices each year. However … unfair and deceptive negative option practices have been a persistent source of consumer harm for decades, saddling shoppers with recurring payments for products and services they never intended to purchase nor wanted to continue buying.
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