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AI Chatbots Have “Significant Inaccuracies” When Summarizing News, BBC Says; Top Exec Deborah Turness Says Tech Firms Are “Playing With Fire”
Generative AI chatbots run by OpenAI, Microsoft, Google and Perplexity showed "substantial inaccuracies" when summarizing the news, a BBC study found.
Examples of errors included Gemini incorrectly saying the UK’s National Health Service did not recommend vaping as an aid to quit smoking and ChatGPT and Copilot both wrongly indicating that politicians Rishi Sunak and Nicola Sturgeon were still in office. “The price of AI’s extraordinary benefits must not be a world where people searching for answers are served distorted, defective content that presents itself as fact,” BBC News and Current Affairs CEO Deborah Turness wrote in a blog post. But she called on tech giants to pull back on alerts, posing a stark question: “We live in troubled times, and how long will it be before an AI-distorted headline causes significant real world harm?”
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