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Adobe Sued by U.S. Government for Allegedly Making Canceling Online Subscriptions ‘an Obstacle Course’
The U.S. government alleged in a lawsuit that Adobe took steps to make it harder to cancel online subscriptions.
The complaint alleges that Adobe has further violated ROSCA by failing to provide consumers with a simple mechanism to cancel recurring, online subscriptions. The lawsuit seeks unspecified money to compensate consumers who were allegedly affected by the activity and civil fines on the defendants, as well as a permanent injunction to prohibit them from engaging in future violations. “The Justice Department is committed to stopping companies and their executives from preying on consumers who sign up for online subscriptions by hiding key terms and making cancellation an obstacle course,” said Principal Deputy Assistant Attorney General Brian Boynton, head of the DOJ’s Civil Division.
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